Privacy Policy
Last updated: September 2024
Introduction
moon-condor ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and applicable state and territory privacy legislation.
Information We Collect
We may collect the following types of personal information:
- Name and contact details (email address, business address)
- Organisation name and role
- Information provided through our enquiry forms
- Correspondence and communications with us
- Technical data such as IP address, browser type, and device information
- Website usage data through cookies and similar technologies
How We Use Your Information
We use collected information for the following purposes:
- To respond to your enquiries and provide requested services
- To communicate about our services and relevant updates
- To improve our website and service offerings
- To comply with legal obligations
- To protect our legitimate business interests
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers who assist in our operations (subject to confidentiality obligations)
- Professional advisers including lawyers and accountants
- Regulatory authorities when required by law
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law. Enquiry data is typically retained for three years from last contact.
Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: [email protected]
Address: Level 12, 45 Collins Street, Melbourne VIC 3000, Australia